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Workers of all ages and ranks - even executives in Fortune 500 Companies - say they want more flexibility and would prefer it to a pay increase.
wise words we heard
The juiciest carrot to dangle for prospective employees is not cash; it's flexibility.
The building blocks of the custom-fit workplace are flexible work arrangements that allow employees to create a work-life fit while successfully meeting the needs of their employers. Alternative scheduling, flexible hours, compressed work weeks, reduced workload, part-time, job-sharing, and working virtually are some of the best known options.
You probably already know someone who takes advantage of such an option: a nurse who works four ten-hour shifts each week, an administrator who negotiated a 32-hour reduced schedule, or a salesperson who telecommutes. These common flexible work arrangements affect when, how, and where we work and are critical pieces of the custom-fit workplace.
Advice for Employers
Even small changes in an employee's schedule add up to large improvements in people's lives, such as letting a dad start work at 9 am instead of 8:30 so he can drop his child off at daycare.
Examine any rigid scheduling traditions. Don't let tradition block you from making changes that will make your workforce more able to manage the dual demands of job and life.
Work with your employees to determine schedules that work for them and the company. Seek win-win solutions.
Advice for Workers
When making a case for a flexible work arrangement, cite the business benefits of worker loyalty, decreased absenteeism, even improved health. (See Studies and Research)
Work with your employer to determine a flexibility strategy that works for both you and the company.
Honor your commitment. If your employer allows you to start work at 9am instead of 8:30, don't push your time out to 9:05 or 9:15 without making prior arrangements. If you work from home one day each week, make sure that day is productive.
My National Work and Family Month Flashback
Every October, National Work and Family Month gives me flashbacks.
When I became pregnant, I was a manager at a high-tech company. My job was at least fifty hours a week and, given a recent merger, would now include coast-to-coast travel. With my husband working crazy hours as a new associate at a law firm, we knew something had to give.
No problem, I’m a valued employee. I’ll just propose a part-time schedule for myself. So I did my homework and put together a proposal to go part-time based purely on business reasons. Doing my best to hide my queasy stomach, I flew to the East Coast and met with my new boss. I pointed out the advantages of having me part-time on the West Coast and hiring someone else part-time on the East Coast: lower travel costs, someone available in person in both locations, and the ability to hire two people with complementary skill sets and experience for the same money.
He listened but didn’t even read my nifty memo before he said, “Sorry, can’t do it.” His budget gave him a head count of a fixed number of bodies. Full-time or part-time, I counted as a body. So letting me have a part-time schedule meant he would lose half a body. Besides if he did this for me, the company would have to offer part-time as a benefit to everyone. My new boss was a really nice guy, but my options were clear to me.
A few weeks later, I announced both my pregnancy and my resignation.
My boss and I were both stopped in our tracks by a pair of assumptions common in many workplaces.
- The company’s budget and human resource policies were built around the assumption that all employees were the same – willing and able to work full-time their entire lives.
- Any request for flexibility was filtered through an assumption that work-life flexibility is a benefit or perk and, to be fair, any benefit had to be offered in exactly the same way to all.
Except both assumptions are false.
- Today more than ever, all employees are different. There are more women at work, more workers in non-traditional families, more generations at work, more workers caring for elderly relatives. And workers lives are constantly changing. New children arrive, decisions to go to school at night get made, elderly parents all of a sudden need care, a spouse gets a new job – or loses one.
- Work-life flexibility is an effective and necessary business strategy in today’s world, not a special employee perk. Work-life flexibility is a strategy that adapts to the business, to the jobs and to the employees.
National Work and Family Month offers an opportunity to step back and ask what if we let go of the old assumptions? What if my employer had?
What if my employer’s budget and payroll had included options for employees at full-time, three-quarter time and half-time? What if in recognition that workers lives are always changing, work-life conversations between manager and employee had been normal and regular occurrences? What if the company had already determined for each department and type of position which types of work-life flexibility produced mutual benefit for the work and those workers?
Maybe I wouldn’t have kept my pregnancy a secret.
Maybe my boss would have kept me on half-time, hired someone else half-time on the East Coast, saved money on travel and gained two skill sets for the price of one.
Maybe I would have stayed with a company where I’d spent years building relationships and gaining training and experience that made me more effective.
Maybe my boss would have saved the time and cost of replacing me.
And maybe I wouldn’t have flashbacks every October during National Work and Family Month.
Kristin Maschka
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KRISTIN MASCHKA is a best-selling author and a consultant in organization development and change leadership. Kristin brings a fresh perspective and authentic voice to the issues at the heart of family and community life today: modern motherhood and fatherhood, public education, community organizations, work-life issues, personal finance and economics, technology and business. This is cross-posted from her blog.

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