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Workers of all ages and ranks - even executives in Fortune 500 Companies - say they want more flexibility and would prefer it to a pay increase.
wise words we heard
The juiciest carrot to dangle for prospective employees is not cash; it's flexibility.
The building blocks of the custom-fit workplace are flexible work arrangements that allow employees to create a work-life fit while successfully meeting the needs of their employers. Alternative scheduling, flexible hours, compressed work weeks, reduced workload, part-time, job-sharing, and working virtually are some of the best known options.
You probably already know someone who takes advantage of such an option: a nurse who works four ten-hour shifts each week, an administrator who negotiated a 32-hour reduced schedule, or a salesperson who telecommutes. These common flexible work arrangements affect when, how, and where we work and are critical pieces of the custom-fit workplace.
Advice for Employers
Even small changes in an employee's schedule add up to large improvements in people's lives, such as letting a dad start work at 9 am instead of 8:30 so he can drop his child off at daycare.
Examine any rigid scheduling traditions. Don't let tradition block you from making changes that will make your workforce more able to manage the dual demands of job and life.
Work with your employees to determine schedules that work for them and the company. Seek win-win solutions.
Advice for Workers
When making a case for a flexible work arrangement, cite the business benefits of worker loyalty, decreased absenteeism, even improved health. (See Studies and Research)
Work with your employer to determine a flexibility strategy that works for both you and the company.
Honor your commitment. If your employer allows you to start work at 9am instead of 8:30, don't push your time out to 9:05 or 9:15 without making prior arrangements. If you work from home one day each week, make sure that day is productive.
Hey, Bosses! Get Your Bonuses by Treating Work-Life Like an Asset!
When short-term business goals conflict with high-minded work-life programs, work-life loses. Profits vs. flextime; team goals vs. job sharing; when deadlines are driving dollars, it’s all hands on deck, compressed workweeks be damned. Now, a new study by Alexandra Beauregard, of the London School of Economics, argues that managers should be held just as accountable for making the most of work-life programs as they are for wringing the most from any other company asset.
In this, she’s just catching up with the recommendations we have long espoused through the Accounting MOVE Project (read the brand-new 2011 report here), which shows how the accounting profession can make more of the women who dominate its ranks. Through the Accounting MOVE Project and similar efforts, I’ve been asking employers how they reconcile the unintended but inevitable conflicts between line managers’ daily business priorities and the lofty work-life programs announced with regularity by workplace leaders.
Hey, if I was managing a team with few resources, tight deadlines and swinging for big wins, I’d clear everything out of the way to hit my financial targets, too. The underlying question, then, is: do work-life balance arrangements help or hinder team productivity? If they help, then how do managers leverage them? If they hurt, how do managers reconcile the apparent availability of the programs with their own responsibilities? And either way, how do you measure productivity to understand if the programs help teams make their goals or get in the way?
You can see why we have plenty of work. It takes a lot of interviewing to understand these dynamics.
Which is why we were relieved when folks at Clifton Gunderson, one of this year’s ten Best Accounting Firms for Women , reported that they had measured productivity for participants in their decade-old flexworking program and found that those on alternative schedules were actually more productive and effective. Clifton also told us that it’s one thing to install a sweeping work-life program and a very different thing to have a workplace culture that actively reinforces the program. The firm is currently doubling down on training its managers to use flexworking as a team productivity tool.
That’s one reason why Clifton was named to this year’s Best list. And why we think that all employers move work-life programs to the asset side of their cultural balance sheets. Make bosses show how they use work-life programs to achieve their teams’ financial goals. Tie their bonuses to flexwork. And watch how fast things change.

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